How we work我们的工作方式
From enquiry to handover, in ten steps从咨询到交付，十个步骤
The same four steps as the homepage — choose the product, match material to your zone, get a budget range, then confirm — expanded into one accountable flow, with a hard rule before anything goes into production.与首页相同的四个步骤——选择产品、根据您的区域匹配材料、获取预算范围，然后确认——扩展为一个责任明确的完整流程，并在任何东西进入生产之前设有一条硬性规则。
In plain terms: we don’t start building until you’ve signed off the final drawings, colours, hardware and quotation.简单来说：在您签署确认最终图纸、颜色、五金和报价之前，我们不会开始制作。
The same four steps, in detail同样的四个步骤，详细说明
Choose the right product, match the material to the Sarawak zone, get a realistic budget range, then confirm through showroom, measurement and approved drawing.选择合适的产品，将材料与砂拉越的区域匹配，获取切合实际的预算范围，再通过展厅、现场测量与已批准图纸确认。 The budget range begins as an early pre-check and firms up once your product and zone are set — below is the full ten-step flow that delivers those four decisions.预算范围一开始作为早期预检，待您的产品和区域确定后便正式敲定——以下是促成这四个决定的完整十步流程。
The ALUMAX modelALUMAX 模式
Designed & engineered by ELS. Built by ALUMAX.由 ELS 设计与工程，由 ALUMAX 建造。
Every product is fully engineered before it is made. ELS by ALUMAX owns everything up to production — the design, the specification and the engineering. ALUMAX executes that specification: sourcing, manufacturing, installing and standing behind it. Nothing is left to on-site guesswork that should have been settled at the drawing board.每件产品在制造之前都已完成完整的工程设计。投产之前的一切——设计、规格与工程——都由 ELS by ALUMAX 负责；ALUMAX 则执行这套规格：采购、制造、安装，并对成品负责到底。凡是本该在图纸上敲定的事，绝不留到现场靠猜。
ELS by ALUMAX
Everything before production生产前的一切- Product & system development产品与系统开发 — cabinet, aluminium & office systems, hardware standards, packages and the Living Design Specifications (LDS)柜体、铝材与办公系统、五金标准、配套方案，以及 Living Design Specifications（LDS）设计规范
- Interior design室内设计 — collections, moodboards, styling, space & lighting planning, material matching产品系列、情绪板、风格搭配、空间与灯光规划、材料配搭
- Engineering工程 — construction, panel thickness, joints, aluminium profiles, structural feasibility, appliance integration, glass, waterproofing, ventilation, ergonomics and the manufacturing & installation method构造、板材厚度、接合方式、铝型材、结构可行性、电器整合、玻璃、防水、通风、人体工学，以及制造与安装工法
- Technical specification技术规格 — material spec, BOM, manufacturing drawings, installation notes, QC requirements and tolerances材料规格、BOM、生产图纸、安装说明、QC 要求与公差
ALUMAX
Executes the specification执行技术规格- Supply chain供应链 — supplier sourcing, purchasing and inventory供应商寻源、采购与库存
- Manufacturing制造 — CNC, fabrication, assembly and production schedulingCNC、加工、组装与生产排程
- Site现场 — delivery, installation, trade coordination and site logistics运送、安装、工种协调与现场物流
- Quality assurance品质保证 — checked against the LDS, not personal judgement以 LDS 为准进行检验，而非凭个人判断
- Warranty, after-sales, maintenance & service保修、售后、保养与维修服务
The full 10 steps完整的 10 个步骤
Enquiry / Budget Range Pre-Check咨询 / 预算范围预检
Your part — 您负责的部分 — Share product, location, space type, size, budget level and photos.提供产品、地点、空间类型、尺寸、预算级别与照片。
Showroom Consultation展厅咨询
Your part — 您负责的部分 — Visit to see materials and finishes, or consult on WhatsApp.到访查看材料与饰面，或通过 WhatsApp 咨询。
Site Measurement现场测量
Your part — 您负责的部分 — Provide site access; we measure to the millimetre.提供现场通道；我们以毫米为单位精确测量。
Material & Package Selection材料与配套选择
Your part — 您负责的部分 — Confirm zone-matched material and package level.确认与区域匹配的材料与配套级别。
Quotation报价
Your part — 您负责的部分 — Review the itemised quotation and scope.审阅逐项报价与范围。
Drawing Approval图纸批准
Your part — 您负责的部分 — Approve drawings, colours, hardware and appliance dimensions.批准图纸、颜色、五金与电器尺寸。
Production Release生产放行
Your part — 您负责的部分 — Sign off the approved drawing pack and deposit before production.在生产前签认已批准图纸包并支付订金。
Fabrication / Ordering制作 / 下单
Your part — 您负责的部分 — We fabricate or order to the approved specification.我们按已批准的规格制作或下单。
Installation安装
Your part — 您负责的部分 — We install; you keep the site ready and accessible.我们负责安装；您保持现场就绪且可进入。
Handover & Warranty交付与保修
Your part — 您负责的部分 — Sign off handover to activate the warranty.签认交付以激活保修。
Confirmed before production release生产放行前确认
- Final measurement confirmed最终测量已确认
- Material confirmed材料已确认
- Colour confirmed颜色已确认
- Hardware confirmed五金已确认
- Appliance dimensions confirmed电器尺寸已确认
- Drawing approved图纸已批准
- Quotation approved报价已批准
- Deposit received订金已收讫
- Production release signed生产放行已签认
The go-ahead to build is signed by you and an ALUMAX representative — and an ELS coordinator on managed projects where applicable.开工许可由您和一位 ALUMAX 代表签署——在适用的托管项目中还需 ELS 协调员签署。 Read the full checklist guide →阅读完整的清单指南 →
The paper trail书面记录
You get documents, not just promises您得到的是文件，而不仅仅是承诺
Every project is backed by clear records — so scope, price and warranty stay unambiguous from start to handover.每个项目都有清晰的记录作支撑——让工作范围、价格和保修从开始到交付都明确无误。
Illustrative previews — the actual documents are issued for your project.示意预览——实际文件将为您的项目出具。
How payment works付款方式
Staged with the work — never all up front按工程进度分期——绝不预先全额付款
Payment is split across the job, so you pay in step with the work — and nothing goes into production until you approve the drawing.款项按工程进度分期支付，您与施工同步付款；在您确认图纸之前，不会进入生产。
This is our standard schedule; final amounts and payment details are confirmed on your written quotation. Prices exclude SST.这是我们的标准付款安排；最终金额与付款细节以书面报价为准。价格不含 SST。