After handover
Caring for your ALUMAX home
Everything here is simple and takes minutes. Kept up, it holds the finish and keeps your warranty intact — the guide handed over on completion, in full.
Everyday care
A few habits keep the whole home looking new and keep your warranty intact.
- Wipe spills promptly — water is the one thing every finish dislikes if it is left to sit.
- Clean with a soft, damp cloth and a mild detergent. Avoid abrasive pads, scouring powder and strong solvents.
- Keep rooms ventilated. Sarawak humidity is the main stress on any cabinet; airflow is the simplest defence.
- Keep wet-zone seals intact — the silicone at sinks, hobs and splashbacks is what keeps water out of the structure.
- Do not force a door, drawer or mechanism that has gone stiff. Tell us — an early adjustment is a quick fix.
Aluminium in wet zones
Where water is a daily fact — sink base, wet kitchen, bathroom, laundry — the carcass is aluminium, not board.
- Aluminium does not absorb water the way a wood-based core can, but it still needs its seals maintained. It is wet-zone suitable, not indestructible.
- Only ever use a neutral-cure silicone near aluminium if you reseal a joint yourself — acid-cure sealant corrodes aluminium and is never used on our work.
Boards, fronts and P6
Dry-zone carcasses and most fronts are moisture-resistant board.
- Board resists humidity but is not waterproof — keep standing water off it and wipe edges dry.
- No board edge should ever meet water. If you see a lifting or swollen edge, contact us before it spreads.
Glass and mirrors
Shower screens, balustrades and glass fronts are tempered.
- Squeegee shower glass after use and wipe the seals — it keeps limescale off and the seal working.
- Tempered glass is impact-resistant, not unbreakable. Avoid knocks to edges and corners, which is where glass is weakest.
Hardware — hinges, runners, mechanisms
The moving parts are the parts that get used most.
- Keep hinges, runners and tracks clean and free of grit; a dry cloth is usually enough.
- Do not overload drawers and lift-up doors beyond their rating. Overloading is the most common cause of a mechanism failing early.
- Soft-close and lift mechanisms can be adjusted — if one stops holding position, that is a service call, not a replacement.
By room and product
The specific care for each thing we installed. Only the items on your job apply.
Kitchen Cabinet Systems
Wipe spills and keep sink-zone seals intact. The board resists humidity but isn’t waterproof — wet zones use aluminium, and every edge is sealed.及时擦拭溅出物，保持水槽区域密封完好。板材防潮但并非防水——湿区采用铝合金，每条边缘均做密封处理。Lap tumpahan dan pastikan kedap zon sinki utuh. Papan ini tahan lembapan tetapi bukan kalis air — zon basah menggunakan aluminium, dan setiap tepi disekat.
Wet Kitchen / Aluminium Cabinets
Aluminium structures don’t absorb water like wood-based cores — wet-zone suitable when properly specified, installed and maintained. Not a blanket ‘waterproof’ claim.铝合金结构不会像木基芯材那样吸水——在正确规格、安装与维护下适用于湿区。这并非笼统的“防水”宣称。Struktur aluminium tidak menyerap air seperti teras berasaskan kayu — sesuai untuk zon basah apabila dispesifikasi, dipasang dan diselenggara dengan betul. Bukan dakwaan 'kalis air' menyeluruh.
Wardrobe Storage Systems
Keep rooms ventilated, avoid storing damp items, and wipe internal surfaces periodically to limit humidity build-up.保持房间通风，避免存放潮湿物品，并定期擦拭内部表面以减少潮气积聚。Pastikan bilik berudara, elakkan menyimpan barang lembap, dan lap permukaan dalaman secara berkala untuk mengehadkan pengumpulan kelembapan.
Living Room & TV Storage
Ventilate AV cavities, dust display zones and clean fronts with a soft damp cloth.为影音设备腔体通风，清除展示区域灰尘，并用柔软湿布清洁门板。Udarakan rongga AV, nyahdebu zon pameran dan bersihkan bahagian hadapan dengan kain lembap yang lembut.
Entrance & Utility Storage
Wipe shelves and fronts with a damp cloth and let wet shoes dry before they go in — ventilated shelving does the rest. The AquaGlass laundry carcass wipes down and shrugs off splash; keep the drainage and the sink seal clean. Low-maintenance, not maintenance-free.
Bathroom Vanity Systems
Keep the area ventilated, wipe standing water and maintain seals. Wood-based board is not for direct wet-zone exposure — that’s where aluminium is specified.保持区域通风，擦拭积水并维护密封。木基板材不适用于直接湿区暴露——此处应指定使用铝合金。Pastikan kawasan berudara, lap air bertakung dan selenggara meteri. Papan berasaskan kayu bukan untuk pendedahan langsung zon basah — di situlah aluminium dispesifikasikan.
Aluminium Doors & Windows
Clean tracks and frames, keep drainage paths clear and service hardware as needed. Quoted by opening size, frame system, glass type, hardware, site access and installation condition.清洁轨道与框架，保持排水通道畅通，并按需保养五金。按开口尺寸、框架系统、玻璃类型、五金、现场通道与安装条件报价。Bersihkan landasan dan bingkai, pastikan laluan saliran lancar dan servis perkakas apabila perlu. Sebut harga mengikut saiz bukaan, sistem bingkai, jenis kaca, perkakas, akses tapak dan keadaan pemasangan.
SPC Flooring
Sweep and damp-mop, and wipe spills promptly. SPC resists moisture and everyday wear but is not indestructible — use felt pads under furniture and avoid dragging heavy loads.清扫并用半干拖把拖地，及时擦去溅出物。SPC 防潮、耐日常磨损，但并非坚不可摧——家具底部加装毛毡垫，避免拖拽重物。Sapu dan mop lembap, dan lap tumpahan dengan segera. SPC tahan lembapan dan lusuh harian tetapi bukan tidak boleh rosak — gunakan pad kain di bawah perabot dan elakkan menyeret beban berat.
WPC Fluted Wall Panel
Dust and wipe with a soft damp cloth. WPC tolerates interior humidity better than solid timber, but it is an interior finish — keep it off constantly-wet walls and away from direct heat.用柔软的半干布擦拭除尘。WPC 对室内湿气的耐受性优于实木，但它是一种室内饰面——请勿用于长期潮湿的墙面，并远离直接热源。Bersihkan habuk dan lap dengan kain lembut yang lembap. WPC lebih tahan kelembapan dalaman berbanding kayu solid, tetapi ia adalah kemasan dalaman — jauhkan daripada dinding yang sentiasa basah dan daripada haba terus.
PROWORKS Office Systems by ALUMAX
Clean surfaces regularly, manage cable loads and service drawers and runners under heavy use.定期清洁表面，管理线缆负荷，并在高强度使用下保养抽屉与滑轨。Bersihkan permukaan secara berkala, urus beban kabel dan servis laci serta runner apabila kerap digunakan.
Glass Works — Shower Screens, Balustrades & Architectural Glass
Squeegee shower glass after use and wipe the seals; keep balustrade fixings and hinges clean and serviced. Tempered glass is impact-resistant, not unbreakable — we specify the rating and fixing for the use, not a zero-risk claim.
What keeps your warranty
Following this guide is part of your cover. The warranty does not cover damage from these, so they are worth avoiding.
- Misuse or overloading beyond rated capacity误用或超出额定承载能力的超负荷使用Salah guna atau beban melebihi kapasiti yang ditetapkan
- Unauthorised modification未经授权的改装Pengubahsuaian tanpa kebenaran
- Water exposure beyond the material’s specified zone超出材料指定区域的水接触Pendedahan air melebihi zon yang ditetapkan untuk bahan tersebut
- External leakage or building defects from other trades外部渗漏或其他工种造成的建筑缺陷Kebocoran luaran atau kecacatan bangunan daripada kerja pihak lain
- Failure to maintain (seals, ventilation, cleaning)未进行维护（密封、通风、清洁）Kegagalan menyelenggara (pengedap, pengudaraan, pembersihan)
- Normal wear and tear正常磨损Kehausan biasa
- Building movement or hidden leakage建筑变形或隐蔽渗漏Pergerakan bangunan atau kebocoran tersembunyi
- Pest damage where the material is not specified as pest-resistant材料未注明防虫处理时的虫害损坏Kerosakan perosak apabila bahan tidak dinyatakan sebagai tahan perosak
- Supplier-excluded items供应商排除的项目Item yang dikecualikan oleh pembekal
Full terms are on the warranty page.
We check in with you
You are not on your own after handover. The first year has a set rhythm.
- Day 1Handover & sign-off交付与验收签字Serahan & pengesahanWe walk through it together, log any snags, and hand over the care guide. Warranty activates on sign-off.我们一起验收、记录任何瑕疵并交付保养指南。质保自签收起生效。Kami periksa bersama-sama, catat sebarang masalah, dan serahkan panduan penjagaan. Waranti diaktifkan selepas pengesahan.
- Day 7Settling-in check适应期检查Semakan awal penggunaanA quick message once you’ve used it for a week — we confirm everything opens, closes and drains as it should.使用一周后我们会简短联系您——确认一切开合、排水均正常。Satu mesej ringkas setelah anda menggunakannya selama seminggu — kami sahkan semuanya buka, tutup dan mengalir seperti sepatutnya.
- Day 30First-month review首月回访Semakan bulan pertamaHinges, runners and seals re-checked; any minor adjustments made while everything is still fresh.重新检查铰链、滑轨与密封条；趁一切尚新，进行任何细微调整。Engsel, runner dan pengedap disemak semula; sebarang pelarasan kecil dibuat semasa semuanya masih baharu.
- Month 6Mid-warranty check-in质保期中回访Semakan pertengahan warantiSeals, alignment and wet-zone condition reviewed — the point where a humidity issue would first show.检查密封、对齐与湿区状况——潮湿问题最先显现的部位。Pengedap, penjajaran dan keadaan zon basah disemak — waktu masalah kelembapan mula kelihatan.
- Year 1Annual review年度检查Semakan tahunanWarranty status confirmed, a maintenance refresh, and anything under cover put right.确认质保状态、进行一次保养维护，并修复质保范围内的任何问题。Status waranti disahkan, penyegaran penyelenggaraan, dan apa-apa yang dilindungi diperbetulkan.
Something not right?
Do not force it. Tell us early — most issues are a quick adjustment, and we would rather hear about it now. Keep your finish and hardware codes handy for re-ordering.